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Issues Logging In?

Written by Anna Davidson
Updated today

Chat Support

To ask questions about your Fidelity Wallet, please log in and access our chat support directly through the chat icon in the bottom right of the screen.

Our intelligent bot is available to help resolve common queries quickly and efficiently. If you need to speak with a member of our support team, simply click "Talk to a person" during your chat session.

Quick Tip: The bot is trained on our platform's features and common support queries, making it a fast way to get answers to straightforward questions.

How to get help if you're having issues logging in to your account


If you're not able to log in to your account, click the chat icon in the bottom-right of the screen and a member of our team will be in touch with you shortly.

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